Shipping and return policies for Penelope Tree

Shipping Info
All items shipped within 1 week of purchase, if any special requirements are needed please feel free to get in touch and let us know. Unless stated otherwise all items will be shipped 1st or 2nd Class Royal Mail.
Return Policy
All customers are welcome to return any physical items in an un-opened/un-used condition within 48 hours of receiving the item. Refunds are given in the form of credit, cash value or product substitution however shipping costs must be covered by the buyer in this instance (unless otherwise stated). We are not able to refund any digital items purchased via Bandcamp.